Privacy Policy
Last updated: December 10, 2025
1. Introduction
websail.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website-as-a-Service platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, password, business name, and contact details
- Business Information: Logo, color palette preferences, domain name, and website content
- Payment Information: Billing address and payment method details (processed securely through PayPal)
- Communication Data: Change requests, support inquiries, and correspondence
- Usage Data: Login information, dashboard activity, and service usage patterns
3. How We Use Your Information
We use the information we collect to:
- Create and manage your website and account
- Process payments and subscriptions
- Provide customer support and respond to inquiries
- Send service-related communications and updates
- Improve and optimize our services
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist in operating our services (hosting providers, payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Upon account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your personal data
To exercise these rights, please contact us at support@websail.app.
8. Cookies and Tracking
We use essential cookies to maintain your session and remember your preferences. We do not use third-party tracking cookies for advertising purposes. You can configure your browser to refuse cookies, but this may affect your ability to use certain features of our Service.
9. Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services (such as PayPal for payments). We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.
10. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@websail.app