Question 1

What's included in the monthly subscription?

Accepted Answer

Your monthly subscription includes a custom managed website, hosting and security, Google Business Profile management, local SEO, review strategy, monthly reporting, unlimited website changes, same-day support, and access to your client dashboard.

Question 2

Can I cancel my subscription anytime?

Accepted Answer

Yes, you can cancel your monthly subscription at any time from your client dashboard. Your website will remain active until the end of your current billing period. We also offer a 14-day money-back guarantee on your first month if you're not satisfied.

Question 3

What's the difference between Starter, Growth, and Dominance?

Accepted Answer

Starter ($199/mo) gets your business online and properly optimized: a custom website, Google Business Profile setup and management, basic local SEO, and monthly content. Growth ($299/mo) adds more keywords, competitor monitoring, technical SEO, a review generation system, and basic backlink building for more visibility and leads. Dominance ($599/mo) is a full outsourced marketing department: 30+ keywords, weekly content, advanced backlinks, reputation management, conversion-rate optimization, and landing pages.

Question 4

What counts as a "change request"?

Accepted Answer

A change request can include text updates, image swaps, new sections, styling adjustments, or new pages. Website changes are unlimited; large custom features outside your managed plan may require a separate discussion.

Question 5

Do I need to have my own domain?

Accepted Answer

You can use your own domain or we can help you purchase one. Domain registration is typically $10-15/year and is handled separately. We'll configure your domain to point to your hosted website and set up SSL for secure connections.

Question 6

What's your refund policy?

Accepted Answer

We offer a 14-day money-back guarantee on your first month for all plans. After that, subscriptions are non-refundable but can be cancelled anytime. See our full Refund Policy for details.

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